The Board of Directors of Union Bank of the Philippines at its meeting on May 27, 2022, approved and confirmed the largest number of Executive Promotions ever done by the Bank with a total of 74 executive officers.
Leading the newly-promoted executive officers is fifth-generation business leader Ana Aboitiz-Delgado, from Executive Vice President to Senior Executive Vice President effective June 1, 2022. As the Bank’s Chief Customer Experience Officer and Chief Digital Channel Officer, Delgado took great strides in growing UnionBank Online user base and features, transforming and re-branding branches even during the pandemic, and creating the business models for self-service branches and Corporate Ark.
She is key in the seamless signing of the game-changing deal between Citi and UnionBank last December 2021 and is now at the forefront of the ongoing integration of both banks. She is a recipient of Asia’s Top Outstanding Women Marketeer of the Year 2020 from the Asia Marketing Federation. With Delgado as CX chief, UnionBank was named Best Bank for Customer Experience in Southeast Asia 2022 and 2021 by Global Brands Magazine.
The Board likewise approved and confirmed the extension of Edwin R. Bautista as the Bank’s President and CEO until December 31, 2025. Bautista was appointed as the Bank’s President in 2016 and CEO in 2018. Bautista was responsible for starting the Bank’s digital transformation six years ago and has successfully put UnionBank’s name on the global digital map.
For his achievements, he was named the International Banker’s 2021 Banking CEO of the Year in Asia, and The Asset’s 2020 Digital Banker of the Year for Asia Pacific. Under his leadership, UnionBank reaped numerous recognitions including being named Digital Bank of the Year by The Asset five years in a row and Asia Trailblazer Institution of the Year 2021 by Retail Banker International. Bautista was also the driving force behind the acquisition of the consumer banking business of American banking giant Citi in the Philippines.