New Customer-Friendly Services from the Philippines’ AirAsia | The City Roamer
Home > Bulletin Board > Press Release > New Customer-Friendly Services from the Philippines’ AirAsia

New Customer-Friendly Services from the Philippines’ AirAsia


AirAsia, the Philippines’ low cost carrier with the youngest fleet, has recently announced significant changes in its customer call center. Starting February 25, AirAsia’s new customer hotline number in the Philippines will be 742ASIA or 742.27.42. This is part of the new customer-friendly services from the Philippine’s AirAsia.

Philippines' AirAsia Customer Service Hotline

“To provide optimum customer care service for our guest, AirAsia is launching two new significant innovations. We have a new customer hotline that is easy to remember and we are also rolling out our cash payment partner with 7-Eleven store for our passengers who want to avail of our online promo and other privileges but would like to pay in cash instead of using their credit cards,” AirAsia Inc. Commercial head Freddy Herrera said.

AirAsia’s payment partner service in the Philippines provides the convenience of using cash when paying for AirAsia promo fares and other online purchases at www.airasia.com. “Filipinos will embrace this new concept of paying cash for airline tickets via our payment partners option because of its simplicity and convenience,” Herrera added.

The payment partner service covers all Philippines’ AirAsia flights from its hub in Clark International Airport to Taipei, Singapore, Hong Kong and Kuala Lumpur including domestic flights to Davao and Kalibo (Boracay). “We are expanding our payment partners service to include other outlets in the coming weeks so that more and more people will benefit from AirAsia’s awesome low fares and extensive route network covering 80 destinations in 20 countries,” Herrera said.

READ  Comfort Food and More at Azalea's Tradisyon Restaurant

More than 800 7-Eleven stores nationwide will start accepting cash payments for AirAsia on February 28. AirAsia’s new Philippine hotline number +632.742.2742 on the other hand will start on February 25. It will be open daily, from Monday to Sunday, at 8:00AM – 9:00PM.


You may also like
adventure mode on
AirAsia Credit Card Sets Your Adventure Mode On
BIC Asian Getaway Promo
Travel Asia in the BIC Amazing Asia Getaway
Travellers referring to mobile for information
Spotlight on What Filipino Travellers Want in Amadeus Journey of Me Insights
Capt. Darren Acorda and First Officer Andre Abacan awards an AirAsia Pilot's badge to a World Vision sponsored child who dreams of becoming a pilot
Fly AirAsia to Help Children “See the World” with World Vision

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Positive SSL