Talking to the bank about money matters can be intimidating. I personally found it challenging to talk to bank staff even when inquiring about opening an account. I’m sure it’s a lot scary to ask about various products and services. But with the power of the Internet, I can get some information at the comfort of my home. Unfortunately though, that information can sometimes be outdated or irrelevant to my situation. Now BPI is making sure that everybody gets accurate, relevant information through Bankers Online Facebook App.
At the recent unveiling of this new service, I learned that BPI recognizes the fact that people, Filipinos in particular, finds it hard to talk to bank personnel. Tapping on this understanding of social behavior, the financial institution is using technology where almost every Filipino has access on – Facebook. Using the Bankers Online Facebook App, anybody can ask just about anything relevant to banking without the need for face-to-face interaction. This becomes a platform where everyone can learn about banking products and services – loans, credit card, deposit, investments. That’s very proactive.
This is not a surprise for me because Bank of the Philippine Islands has always been one of the bank integrating and taking advantage of technology in its services. I’m one of the thousands of BPI depositors and I’ve seen how the financial institution has evolved to make my life easier as far as banking transactions are concerned. I seldom line up to the bank just to get a transaction done – deposit, bills payment, fund transfer, etc. I get to do all that via phone, the Internet or through my mobile phone – all with clicks, done in a few minutes.
What’s good about this BPI Facebook App is that one doesn’t have to be a BPI client to ask questions. Simply visit https://apps.facebook.com/bpibankersonline, like the bank’s page and follow the authentication procedures to link your Facebook account. This is simply for security measures to avoid spamming and phishing activities from happening. Aside from that, the process does not involved getting financial information like bank account or customer details from the social media website. This ensures that sensitive data are not transmitted electronically, thus eliminating the possibilities of fraud.
So what are you waiting for? Go ahead and talk to BPI for all your financial and banking concerns via the Bankers Online Facebook App. You can do this even if you reside overseas, and you’re assured somebody will provide the information that you need.